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Insurer Security
We only seek insurance from insurers that meet our minimum financial guidelines for usage, unless we receive instructions from our clients to the contrary.
However, we cannot and do not guarantee the solvency or continuing solvency of any insurer used and clients should note that the financial position of an insurer can change after cover has incepted.
Claims or return premiums may arise under policies on which one or more insurers sharing the risk has become insolvent or is delaying settlements. In these circumstances, we cannot and do not accept liability for the uncollected proportion.
However, we will help our clients submit a claim for the unpaid sums in a Liquidation, Administration, Receivership, Scheme of Arrangement or similar process.
We make part settlement in respect of the amount collected from the solvent and responding insurers, and inform clients of the name(s) of the insurer(s) who have not paid and the amount(s) unpaid by them. |