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Our Commitment
We aim at all times to conduct our business with utmost good faith and integrity.
We organise and control the internal affairs of our business in a responsible manner and ensure our staff are competent, suitable and under adequate day-to-day supervision.
We maintain a system of internal accounting controls such that our clients’ monies are kept separate from our own.
We endeavour to satisfy the insurance requirements of our clients and to place their interests before all other considerations. Subject to these requirements and interests we have proper regard for others.
Where we become aware of any actual or potential conflict of interests, we inform our clients of the situation and their options and act upon their instructions.
In the conduct of business and in the choice of an insurer, including any with which we or our affiliates are connected, we aim to provide advice objectively and independently in our clients’ best interests.
When giving a quotation for a contract of insurance we take due care to ensure its accuracy and that we can place it at the quoted price. We inform our clients of the name of all insurers with whom a contract of insurance is placed and the premium required to be paid following receipt of their instructions. This information, and any change to it, is advised at the earliest opportunity.
If we propose to charge our clients any amount, which is in addition to the insurance contract premium required by the insurer, we disclose and identify that amount before effecting a contract of insurance. If the amount is not known we disclose the basis on which it will be calculated.
We disclose upon the request of our clients whether we receive remuneration from their insurers. We also disclose the basis of such remuneration where we are not constrained by the provisions of confidentiality agreements. |
